Privacy Policy
Privacy Policy
This notice concerns information associated with xyqvenor.com, operated by Guangzhou Shun'a Technology Co., Ltd.
Last updated: October 19, 2026
Information Categories
We may process contact, account, order, payment-status, support, device, and browsing information.
Order records can include the recipient, delivery address, purchased travel accessories, and fulfillment status. Payment credentials are handled through the checkout services involved.
Sources
Information comes from you, website technologies, and store providers.
You provide delivery details; a carrier may provide tracking events. A compatibility inquiry may include luggage measurements you voluntarily share.
Purposes
Processing supports purchases, delivery, assistance, security, service improvement, and legal obligations.
Marketing is conducted where permitted and subject to applicable choices. We do not need your travel itinerary to answer an ordinary product question.
Cookies
Cookies support store functions; optional analytics or advertising depends on enabled services and choices.
Use available consent tools or browser controls. Blocking essential storage can interfere with baskets or checkout.
Recipients
Relevant information may reach ecommerce, payment, fulfillment, support, security, or legally authorized recipients.
Disclosures may also be necessary for professional advice, disputes, or a business transfer, subject to applicable requirements. Providers receive information relevant to their role.
Advertising Choices
Applicable opt-outs can cover targeted advertising and disclosures treated as sale or sharing.
Use available privacy controls or contact us. Applicable browser privacy preference signals will be honored where required.
Shopify
Platform services process information under their applicable notices.
See Shopify’s Privacy Policy for its handling of information when its services are used.
Retention
Retention reflects operational needs, disputes, and legal recordkeeping.
Some transaction records may remain necessary after an account is closed.
Your Rights
Applicable rights may include access, correction, deletion, portability, withdrawal, opt-out, or appeal.
Availability and exceptions depend on the relevant law. We will not unlawfully discriminate against you for exercising a right.
Privacy Requests
Email “Privacy Request” to customer care. Verification may be required.
Identify the relevant account or transaction. An authorized agent may act with suitable evidence of authority. Do not attach passport scans unless specifically needed through an appropriate verification process.
Marketing Messages
Unsubscribe from promotional emails; necessary order notices remain separate.
Security
Reasonable safeguards reduce risks; absolute security is not guaranteed.
Protect credentials. When sending a packing photograph, conceal baggage tags, boarding passes, addresses, and identification documents that are irrelevant to the issue.
Children
The store is not directed to children.
Contact us if you believe a child improperly supplied personal information.
International Processing
Cross-border processing is subject to applicable safeguards.
The operator is based in China; providers may process records in other countries.
External Services
External services have independent privacy practices.
Review their notices before submitting information directly to them.
Updates
Changes appear here with a revised date.
Additional notice will be provided when required for a material change.
Business Information
- Brand Name
- xyqvenor
- Legal Company Name
- Guangzhou Shun'a Technology Co., Ltd.
- Legal Representative
- Ma Zeling
- Website
- xyqvenor.com
- Registered Business Address
- Unit K004, Room 905, 9th Floor, Building 2, Premises 101, No. 118 Yaonan Road, Huangpu District, Guangzhou, Guangdong, China
- Customer Support Email
- service@xyqvenor.com
- Customer Support Phone
- +86 020-32926068
- Customer Service Hours
- Monday–Sunday, 10:00 AM–10:00 PM, China Standard Time (UTC+8)