Terms and Conditions
Terms and Conditions
Purchase terms for travel organization products ordered at xyqvenor.com.
Last updated: October 19, 2026
Operator & Agreement
Guangzhou Shun'a Technology Co., Ltd. operates this store. Purchases are subject to these terms.
Eligibility
Independent purchasing requires legal contractual capacity.
Accounts
Provide accurate details and protect credentials.
Product Information
Review the listing and selected variant before ordering.
Compare organizer dimensions with your luggage and intended contents. Travel scenes do not establish waterproof performance, airline acceptance, or inclusion of the belongings shown.
Order Review
Stock and payment verification affect acceptance.
An unavailable packing-set configuration will not be silently replaced with a different size or piece count.
Checkout
Review the total and available payment options.
Shipping
Delivery follows our Shipping Policy.
Returns
Requests follow our Return & Refund Policy.
Order Problems
Report damaged, incorrect, or incomplete items promptly.
Identify the affected pouch, fastening, or component. Do not attempt a repair before documenting the reported problem.
Changes & Cancellations
Requests depend on fulfillment status.
Promotions
Published eligibility, expiry, and usage conditions apply.
Product Use & Safety
Follow each item’s instructions and intended purpose.
Do not overfill organizers or force closures. Keep packaging and small detachable components away from children. Do not treat a storage pouch as protective equipment for fragile or hazardous contents.
For refillable containers, where offered, check material compatibility and the listing’s stated uses. Do not assume suitability for food, heat, or every liquid. Verify airline and screening requirements independently.
Bulk Purchases & Resale
Confirm unusual bulk or resale arrangements first.
A purchase does not authorize claims that you are our official distributor or an endorsed airline partner.
Intellectual Property
Protected content requires permission for commercial reuse.
Buying an organizer does not transfer rights in store branding or travel photography.
Customer Content
Submissions must be lawful and respect others’ rights.
Conceal passports, boarding passes, and baggage tags in shared photographs. Sending support evidence does not automatically authorize advertising use.
Prohibited Conduct
Fraud, malicious interference, and identity misrepresentation are prohibited.
External Services
Third-party services apply independent terms.
Disruptions
We address operational interruptions reasonably.
A planned departure date does not convert an estimated delivery range into a guaranteed arrival commitment.
Responsibility
Mandatory rights and nonexcludable liabilities remain intact.
General packing suggestions do not guarantee luggage acceptance, prevention of leaks, or protection of every personal belonging. This does not reduce remedies for a faulty or misdescribed product.
Disputes
Contact us for resolution; lawful remedies remain available.
Severability & Waiver
An invalid provision does not automatically invalidate the remainder. Delayed enforcement is not necessarily waiver.
Updates
Changes apply prospectively, subject to applicable law.
Keep the order confirmation and selected product specifications for future reference.
Business Information
- Brand Name
- xyqvenor
- Legal Company Name
- Guangzhou Shun'a Technology Co., Ltd.
- Legal Representative
- Ma Zeling
- Website
- xyqvenor.com
- Registered Business Address
- Unit K004, Room 905, 9th Floor, Building 2, Premises 101, No. 118 Yaonan Road, Huangpu District, Guangzhou, Guangdong, China
- Customer Support Email
- service@xyqvenor.com
- Customer Support Phone
- +86 020-32926068
- Customer Service Hours
- Monday–Sunday, 10:00 AM–10:00 PM, China Standard Time (UTC+8)